Privacy policy

Thank you for your interest in our website. Protecting your privacy is very important to us. In the following, we will inform you how we process your data.

 

Collection and use of data for processing orders and opening a customer account

We collect personal data when you provide it to us voluntarily as part of your order, when you contact us (for example, via the contact form or by e-mail) or when you open a customer account. The data collected can be seen from the respective input forms. We use the data provided by you to process orders and enquiries. After confirmation of the order or deletion of your customer account, your data will be blocked for further use and deleted at the end of the tax and commercial retention periods unless you have expressly consented to further use of your data or we reserve the right to use more data, which is permitted by law and which we inform you about below. Deleting your customer account is possible anytime and can be done by sending a message to the contact described below.

 

Transfer of data for contract performance

To fulfil the contract, we will pass on your data to the forwarder responsible for delivery insofar as necessary to deliver the goods ordered. Depending on the payment partner you choose when placing the order, we will pass on the payment data collected for this purpose to the credit institution and payment partner appointed by us or to the selected payment partner to process the payment. Sometimes, the selected payment service providers collect this data themselves if you create an account with them. You must register with the payment service provider using your access data during the order process. The data protection declaration of the payment service provider concerned applies in this respect.

 

Use of data when registering for the electronic newsletter

If you subscribe to our newsletter, we will use the data required for this purpose or that you provide separately to send you our electronic newsletter regularly per your agreement. You can unsubscribe from the newsletter at any time by sending a message to the contact person described below or via a link provided in the newsletter.

 

Use of cookies

We use cookies on various pages to make your visit to our website more attractive and enable you to use certain functions. These small text files are stored on your mobile device/computer. Some cookies we use are deleted at the end of the browsing session, i.e., when you close your browser (session cookies). Other cookies remain on your terminal and enable us to recognise your browser the next time you visit (persistent cookies). You can set your browser so that you are informed of the configuration of cookies and decide individually whether you wish to accept or refuse them, in some instances or, in general, refuse to accept cookies. If cookies are not accepted, the functionality of our website may be limited. For more information on cookies, click here.

 

Use of Google (Universal) Analytics for Web Analytics

This website uses Google (Universal) Analytics, a web analysis service provided by Google Inc (www.google.de). Google (Universal) Analytics uses methods such as "cookies" and text files placed on your computer to help the website analyse how users use the site. The information generated about your use of this website is generally transmitted to and stored by Google on servers in the United States. By activating IP anonymisation on this website, the IP address is shortened before being transferred to the Member States of the European Union or other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. The anonymous IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

You can prevent the data generated by the cookie relating to your use of the website (including your IP address) from being collected and processed by Google by downloading and installing the browser plug-in available at the following link: http://tools.google.com/dlpage/gaoptout?hl=fr. As an alternative to the browser plug-in, you can click on this link to prevent Google Analytics from collecting data on this website in future. An opt-out cookie is stored on your terminal. If you delete your cookies, you will need to click on the link again.

 

Review by eKomi

If you have given us your express consent during or after your order by ticking the relevant box or clicking on a button provided for this purpose, we will send your e-mail address to Trusted Shops, Germany (https://www.trustedshops.fr/) to remind you to submit a review of your order, so that they can remind you by e-mail about the possibility of submitting a review. This consent can be revoked anytime by sending a message to the contact option below or directly to Trusted Shops.

 

Right to information and contact

You have the right to obtain information free of charge about your personal data stored by us and the right to correct, block or delete it. If you have any questions regarding the collection, processing or use of your personal data, the provision of information, the rectification, blocking or deletion of data, as well as the revocation of consents or objections to a specific use of data, please get in touch with us directly via the contact details in our legal notice.

Privacy policy drawn up with the Trusted Shops legal editor in collaboration with the law firm Wilde Beuger Solmecke.